Privacy Policy

Last updated: November 13, 2026

This policy explains what Solutions Guru LLC ("Bid & Manage", "we", "us") collects when you use bidandmanage.com, how we use it and the choices you have.

1. What we collect

• Account details: your name, email address, phone number and a scrambled (hashed) version of your password. We never store your password itself.
• Owners: the projects you post (title, description, type of work, ZIP code, budget, timing) and the photos you add.
• Contractors: your business details, service area, license number if you give one, logo and job photos, the calendar link you connect, and the Google business listing you link.
• Activity: which contractors you choose, contact requests and your answers, progress updates, and reviews.
• Payments: Contractor card payments are handled by Square. We receive a customer and subscription reference and the payment status, not your card number.
• Technical data: a sign-in cookie that keeps you logged in, and standard server logs (such as IP address and browser type) kept by our hosting provider for security.

2. How we use it

• To run your account and show your pages, projects and reviews.
• To connect Owners and Contractors.
• To send service emails: confirming your email, password resets, new leads and requests, progress updates, and billing reminders.
• To bill Contractor memberships and prevent fraud and abuse.

We do not sell your personal information and we do not use it for third-party advertising.

3. Who sees what

• Public: a live Contractor page (business name, trades, area, description, photos, availability and reviews). Reviews show the reviewer's first name and last initial.
• Member Contractors: the description and photos of projects Owners marked visible, with the Owner's first name only.
• After you connect: when an Owner chooses a Contractor or accepts a request, each side sees the other's name, phone and email, and the Contractor sees that project and its photos.
• Contractor calendars: we read your calendar feed only to work out which days are busy. Event names and details are never shown or stored; we keep only the amount of busy time per day.

4. Companies that help us run the Service

• Cloudflare hosts the website, database and photos.
• Square processes Contractor payments.
• Resend delivers our emails.
• Google supplies Google reviews for Contractors who link a listing, and web fonts.

They process data on our behalf or as independent services under their own privacy policies. We may also disclose information if the law requires it or to protect the safety and rights of our users.

5. Cookies

We use one essential cookie to keep you signed in. We do not use advertising or tracking cookies.

6. How long we keep data

We keep your information while your account is open. When an account is deleted we delete its profile, projects, photos and reviews from our live systems, except records we must keep for tax, accounting or legal reasons.

7. Your choices

• Edit your details, projects and photos at any time from your dashboard.
• Mark a project private so it is not shown to Contractors.
• Ask us for a copy of your data, to correct it, or to delete your account by emailing us.

Depending on where you live you may have additional rights under local law, and we will honor valid requests.

8. Security

Connections to the site are encrypted, passwords are hashed, and access to our systems is limited. No online service can promise perfect security, so please use a strong, unique password.

9. Children

The Service is for adults. We do not knowingly collect information from anyone under 18.

10. Changes

If we make significant changes to this policy we will email you or post a notice on the site before they take effect.

11. Contact

Privacy questions and requests: support@bidandmanage.com.